UXPassion.com ima interesantan člank o tome zašto nije dobro previše iznenađivati svoje korisnike, naravno u kontekstu korisničkog iskustva. Stoji, između ostalog i sljedeće: We are all dealing with users (or we are users as well) with certain expectations. Principle is very simple - do your best to meet those expectations, avoid surprising your users. Applications, web pages - ...

Read the complete post at http://viborc.bloger.hr/post/uxpassioncom-princip-najmanjeg-iznenadjenja/935764.aspx